WestJet Focuses On Operational Recovery And Improving Guest Services – Travel And Tour World

Reading Time: minute

WestJet advances operational recovery and enhances guest support, maintaining momentum in improving services and ensuring a smooth travel experience for all passengers.

Today marks the ratification of the inaugural collective bargaining agreement between WestJet and the Aircraft Mechanics Fraternal Association (AMFA), the certified union representing WestJet’s Aircraft Maintenance Engineers and other Technical Operations personnel.

“Reaching this milestone is good news for our organization and our guests, solidifying a five-year agreement that provides stability to our business and reflects the instrumental value and contributions of our Aircraft Maintenance Engineers and other Technical Operations employees,” said Diederik Pen, President of WestJet Airlines and Group Chief Operating Officer. “While we are grateful to have achieved resolution with a clear path forward together as a unified team, we recognize that the unprecedented impact of the disruption over July long weekend is still concerning for our guests, the communities we serve and our people.”

About WestJet

For 28 years, WestJet has been a pioneer in reducing airfares, effectively doubling the number of Canadians who fly. Since its launch in 1996 with just three aircraft, 250 employees, and five destinations, WestJet has expanded significantly. Today, the airline boasts a fleet of over 180 aircraft, a workforce of 14,000 employees, and a network spanning more than 100 destinations across 26 countries.