New Update Issued For Samsung Messages Crashing Problem

If you haven’t been able to send texts through the Samsung Messages app, you’re not alone. The native messaging app on Samsung phones has been causing thousands of users a litany of problems over the last day or so.

According to complaints, users have said that once they start a conversation in Messages, the app will immediately crash. “I think something [got] corrupted because all of a sudden, any time I open any text chats I have, the app crashes now,” one user complained on Reddit.

“I’ve restarted my phone multiple times. I’ve gone to Settings > App Settings > Messages > Storage and hit clear cache and clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages,” one Samsung community forums poster explained.

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It looks like the bug affects several different Galaxy devices, including the S24, S23, S22, S21 and others. In some cases, users have complained about losing their contacts.

The good news is that Samsung began looking into the issue yesterday, advising affected users to force stop the Google Meet app. A recent update to the video conferencing platform was clashing with Messages and causing it to crash. Another update from a moderator on the Samsung Community forums explained that Google has now issued another update to Meet, which should solve the problem. Users are are advised to head to the Play store and update Google Meet.

The new update has only been out for a few hours, so we will have to see if the patch solves the crashing problem. But Galaxy phone owners who followed Samsung’s advice to force stop Google Meet said it did work.

This is the second serious device issue Samsung users have faced en-masse recently. Last month, owners of the Galaxy S21 range, Z Flip 3 and some cheaper handsets, complained about a green line suddenly appearing across their displays.

Some claimed that the green lines popped up after an OS update, but a repair expert I spoke with said it’s likely down to OLED damage. Whatever the cause, Samsung India began offering free screen replacements for affected users of the Galaxy S20, S21, Note 20 and S22 handsets.

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