Bussiness
Indigo founder Heather Reisman acknowledges ‘tough four years’ for bookstore chain
Heather Reisman takes her seat as the Toronto Raptors take on the Miami Heat in NBA basketball action in Toronto on Dec. 6, 2023.Chris Young/The Canadian Press
Heather Reisman says she made the wrong decision in stepping back from the helm of Canada’s biggest bookstore chain.
The Indigo IDG-T founder says the COVID pandemic and her temporary departure as chief executive in 2022 cost the company $280 million in cash.
During her first public appearance since the bookstore giant went private earlier this year, Reisman said Indigo lost its way for two years, but she’s now looking to the future.
Reisman said she’s interested in the connection between reading and brain development, and wants Canadian children to be the most literate in the world.
She also said she’s interested in the application of artificial intelligence to book curation.
Reisman returned to the helm at Indigo last September after a tumultuous year that included a damaging cyber attack.
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