Shortage on shelves in midst of Co-op cybersecurity incident

There’s a shortage on the shelves at Co-op in the midst of a cybersecurity incident reported last week.

According to a statement from Federated Co-operatives Limited, the primary supplier for Co-op food stores, the incident is affecting some internal customer-facing systems which could impact the company’s inventory of certain grocery items.

After a cybersecurity event, Co-op is facing inventory issues impacting their fresh and frozen shelves. (Payton Zillich/650CKOM)

One of those locations is the Co-op food store in Warman. As of Tuesday afternoon, shelves were bare in aisles that held produce and frozen food products.

“We apologize for any inconvenience this may cause and thank you for your patience as we work to get back to regular stock levels,” the store’s sign said in the produce section.

Shelves may be sparse in some areas of the province, but no evidence of consumer data being compromised, according to the Federated Co-operatives Limited. (Payton Zillich/650CKOM)

Warman’s Co-op Gas Bar was also unable to process any gift cards as of Tuesday afternoon.

On July 2, 2024 Warman’s Co-op Gas Bar had a sign saying “Due to technical difficulties, we are unable to process any gift cards at this time. We apologize for any inconvenience.” (Payton Zillich/650CKOM)

It’s not just local retail stores affected by the incident, last week the Sherwood and Kindersley Co-op card lock locations reported outages.

According to Federated Co-operatives Limited,  currently, there is no evidence that consumer data was compromised, and the company will take appropriate action.